Wally Guide Updates

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Wally Guide Updates

Twolf
Extra

When you have to send a re-auth signal, how about doing a checksum on the guide to see if current, if not - reload the current guide and not have to wait to 4am

5 Replies

Re: Wally Guide Updates

Chadt4141
Casting Director
Resetting the Wally should download a new EPG.

Re: Wally Guide Updates

Twolf
Extra
It doesn't. Tried it several times. Only the current programming and the next show. Not the entire guide

Re: Wally Guide Updates

DISH Employee

Using your DISH remote, press the [SAT] > [GUIDE] > [Right Arrow]. Repeatedly press the right arrow button until Pop-up "318" displays. Select "Yes" on Pop-up "318".  The guide should begin its download. 

Re: Wally Guide Updates

slallen
Extra

That does not work.  I press the right arrow until it goes no further, and no popup ever appears.

Re: Wally Guide Updates

DISH Employee

Can you send me a private message with your phone number and 4 digit security code so I can look into what could be causing this issue?