Message 1553

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Message 1553

jjag5763
Extra

For a few weeks now our dish cuts out and Attention #1553 pops up.  I have not been able to find any suggestions to fixing this problem.  I chatted with dish the other day and none of their suggestions worked.  I have run all the diagnostics, reset both Hopper & all Joeys but nothing is working.  I have also tried to upgrade software & reset to a previous setting and still nothing is working.  Has anyone had this issue & if so were you able to get it fixed.  Thanks!!

 

3 Replies

Re: Message 1553

DISH Employee

Hi jjag5763! I hate to hear that you have been experiencing this. Let's go ahead and continue to check to see what we can do.

 

Can you send me a private message with your phone number and 4-digit PIN? 

Re: Message 1553

jjag5763
Extra

I moved the Joey connected to the receiver to a different area and so far so good.

Re: Message 1553

DISH Employee

Great! Please let me know if you continue having trouble.