Hi there, Alanmcburney. I am happy to look into this further. Can you send me a private message with your phone number and 4-digit pin to check what is going on with the card?
Here is a link with steps on how to send a PM: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039
We definitely want to make good on any offer that you were promised. i'd be pleased to take a look into this issue for you to see whats going on with your gift card. Can you please provide me with your phone number and security pin in a private message so that I may access your account?
I am in the same situation. When I signed up they lady on the phone said they will send the 300 gift card out. I still have not received. Went to chat with dish and th button on the web site not working.
Hello PDGT. We would be happy to take a look at your account and see what the current status of the gift card is. Please send us a Private Message so we can look into this. https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039
Hi Beemer. Gift cards can take 6-8 weeks for process and delivery, but if you may please send a Private Message, I can look into this for you: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039