I’d like to know more about a supposed new “feature” with the new voice remote (54.0). I have been told several times even by a supervisor that what I describe below is a “feature”.
On my old 52.0 remote, when I press DISH and the power button, the receiver goes off as expected. However, on the new voice remote (54.0) if you press DISH and the power button the TV goes off, and the DISH gets a countdown of 5 minutes before it goes on standby. This would make sense as a feature if you only have the DISH receiver plugged into your TV. However, I’m sure most people are like me and they have multiple devices plugged into their TV. This “supposed” feature makes it frustrating to change to another input on the TV. You’re left with ridiculous work around, like using your original device remotes, old dish remote, etc. I don’t really prefer to leave my device on until the inactivity timer kicks in. SInce with this standby timer, if I press TV on the remote to switch TV inputs, live TV comes back on.
This seems like a glaring oversight as to how most people will actually want to use this remote. Can we just get the capability to turn off JUST the DISH receiver as you always could with the old remote?!
Before I get a response, please don’t simply tell me it’s working as intended. All that is doing is ignoring what I’m bringing up and increases my frustration.
Is no one listening to this? Why isn't there a response from Dish on such an obvious and seriour oversight? I really like some of the things about this remote but failing to have the ability to turn off the Hopper 3 seems not too good. Please point me to a response from Dish!
It would also be nice if there were printing below (or beside or wherever) the buttons to indicate secondary (two or three press) function.
Apart from these problems the new system seems excellent.
Lol 😂 yeah there kinda **bleep** they pretty much guess at everything but since I’ve had this new remote I tell it (turn receiver off ) and so far it’s worked every time but yeah I can feel your frustration but also Directv sucks even worse they charge you for information well all I can say is just keep telling it turn off receiver and hopefully it works for ya if I discover anything else I’ll be sure to post it best of luck
It sounds like the remote is turning off only the receiver and not the TV. What specifically is the command you are giving?
Susan, you'll have that screensaver no matter what. What you're seeing is "off". Not really, it's standby, but it's the closest to off that you'll get. The dish will always stay in somewhat of a standby mode to get updates, etc.
Even if you use the old remote and turn the receiver off you'll still have that screensaver.