Ya, if you go with a hopper, but I didn't, I got a upgrade to a newer sd hd dvr. That should be free. I don't want a hopper. The price goes up after a year.
Ok, technician is leaving. Both my recievers lost 289, so he ended up replacing the LNB and I am now back up and running with 289.
MizzMo ~ What is an LNB?
We just had a tech here who said that COMET 289 is now broadcast on a different satellite and we do not have that satellite -- and don't want a 3rd dish on our roof -- The tech told us that we could not see 289 unless we get a 3rd dish. So, what is an LNB? Maybe that's what we need.
The tech guy actually ended up replacing the whole dish to an HD oval dish(didn't know for a few days that the whole dish was replaced til I saw the old dish behind a table). An LNB is the plastic deal that faces the dish from an arm. My technician that came had no clue about the channel, never heard of it, and was on the phone back and forth with technicians. You should call technical support again. Now, do you have a sd/hd reciever? Does your dish say anything about dish HD on it? It seems to me that since this is a new issue, you need to press them and get it right. Press them for a higher up technician, and not just the ones who answer the calls.
Good luck, and let us know how it goes as there will be others wondering wtf to do.
FINALLY received an answer. You must be pointed at satellite Western Arc Sat 129 and Eastern Arc Sat 61.5 to receive channel 289 COMET. Evidently they moved off of satellite 110 or 119 (the ones we receive).