cannot access chat feature

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cannot access chat feature

Redpot23
Extra
and have been a dish customer for years, I have no trouble seeing all my info online but when i try and access chat ,it just will not connect??? . I am using a windows laptop, and have used chat in the past.

Any body got any info or ideas

Thanks
3 Replies

Re: cannot access chat feature

Community Manager
Community Manager
What page are you trying to access chat from? Did you get any error messages?

Re: cannot access chat feature

lllkrob9301
Extra

I too cannot get CHAT to work. I click on the red CHAT button on the MY DISH page and nothing happens or the virtual assistant asks for my name and when I enter it and click SEND nothing happens.

Re: cannot access chat feature

Tonyparete
Extra

This new chat board really stinks, hard to get to, hard to use just junk