Any names in orange are going to be DISH employees on this website. They are the only employees of Dish. They are also only a web based team, so you'd want to remove your account number from public view, and into a private message.
PaulKruger wrote: Second time. Dish just decided to cancel an install with no reason, no notice or anything.
This is a pretty clear sign Karma has protected me from a big mistake. (I posted this once and it vanished)