We moved to Hopkins and decided to try Dish. I guess we should have read the contract more carefully! After a week we felt that the set up and use were just not what we were looking for. We called to cancel and we're told you signed a 2 year contract and you are stuck with it. No options. Is this really quality customer service? How can you expect the customer to have an idea how the will perceive the use of the product? The interaction with customer service was deplorable.