What is the direct number for getting hold of the Retention Dept???? I am sick and tired of having to deal with those 1st level CSRs many that can't hardly speak English. It is a crap shoot to get anyone state side, and then they make it near impossible to get transferred to the people you want to talk to!!!
And don't tell me that you have to go through the main 800#, because that is BULL!!!
If Dish's numbers really look that way to you (they don't to me) then why not start your own satellite company to rake in those kind of lofty profits? If you want to sell me the same service for half the price, I'll sign up! You'll have so many customers that you'll never worry about paying for TV again!