Techs don't come to program remotes. They ship them to you, and you program them.
greenrock6 wrote: A month ago, I requested a tech to come and replace and reprogram my 9 + year old remotes. I was told that such would not happen. As the numbers are nearly worn off and the 3 is stubborn, I immediately deleted my protection agreement and all my premium channels. Now I am saving nearly $80 per month. At what point will my savings be enough to pay a tech to visit, replace, and reprogram my remotes? Or must I switch to Direct for 2 years to get updated equipment? My "All Channel" guide does not even show all the channels.