ca2funn wrote: I am pursuing cancellation either through Channel 7 on your side or other action.
ca2funn wrote: I am new to Dish and have had their service for less than 30days and did not receive the channel line-up as proposed to me during the initial call and order. When I have called into customer service the first time and asked about local channels they advised me that local channels were not available in my area 95946. Then when I called in again and asked to get SFO local channels to include local sports I was advised I could for $10 more a month - I agreed and added them. I called back again as the only local channels I received were only local to 95946 and again no sports. I was now advised I can add those too for an additional $10/mon. Now my $39.95 offer is over $70~/month and I advised them that Direct TV has this complete package for $54/month. Instead of Customer Service being Customer Service they started threatening me with cancellation charges and that they would go back to listen to the video recordings of my call - which I endorsed. Bottomline what is Customer Service to Dish and with that type of service and the misrepresentation of my purchase - I am pursuing cancellation either through Channel 7 on your side or other action.