Chadt4141 wrote: Because you agreed to it when they brought you the equipment. It is outlined in your service agreement.
Mikotd52 wrote: Wow, this is amazing
Mikotd52 wrote: are all of you commenting on this post Dish employees?
Are all the names in orange? Chad even has a signature that explicitly answers this question.
Mikotd52 wrote: You lack of empathy towards a grossly dissatisfied customer who has a valid complaint is astonishing.
I spoke to a rude customer service rep who spoke of returning equipment, I told them there was no equipment, this rep said a FedEx or ups label would be sent (to date this has not arrived)
* three times a UPS driver has come to our front door asking for a box for dish (a box we don't have, under the fair debt collection practices act this constitutes harassment)
But you've also claimed to have a garage full of equipment, and threatened to bill Dish for storing the equipment in your living room for six months. I'm sure you can understand why people can't work up too much concern when you yourself haven't told the story the same way twice in a row.