Over charging

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Over charging

stugatz
Extra

Why am I being charged $25.00 per month for Showtime and Starz when you advertise both for 10.00 each. This has been going on since I no longer can receive HBO and Cinemax.

5 Replies

Re: Over charging

Chadt4141
Screen Writer
Do you have Showtime, Starz and starz encore? If you have access to 343, that explains it all.
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Re: Over charging

DISH Employee

Thank you for reaching out, Stugatz. I'd be happy to take a look at your account and go over any charges that you are concerned about. Can you send me a private message with your phone number, and 4 digit security code? You can find the instructions on how to send a private message here: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039

Re: Over charging

stugatz
Extra

When I signed up for Dish, I elected the Dish Everything Package and Starz and Starz Encore was included. Doesn't matter now since I'm returning to my previous provider.  Doesn't explain it all BUD!!!!

Re: Over charging

DISH Employee

Stugatz, we would hate to see you leave the DISH family. I would be more than happy to review your account and explore any options that we have available for you. Please send a Private Message with the phone number and 4 digit PIN on your account so that I can access your account. This link will provide the instruction on sending a Private Message: communities pm-https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039

Re: Over charging

Chadt4141
Screen Writer
That’s when you signed up. That is not the same as what is currently subscribed. If you have, say AT200 and Showtime, Starz and Encore, that would equal the $25.