Online chat

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Online chat

rduncan1946
Extra

I'm a new customer with Dish, about 2 weeks now, and have not been able to use the chat feature. The chat box won't open up. Any idea what's going on with this?

5 Replies

Re: Online chat

Chadt4141
Casting Director
Clear your cookies and cache, and do not block pop ups.

Re: Online chat

logdog
Visual Engineer

I used chat today and it worked okay. However, I did ask for emailed transcript and never got it so no documentation of what I was promised.

Re: Online chat

Community Manager
Community Manager

My apologies that you've not yet received your transcript.  Can you confirm that it didn't land in your spam folder? 

Re: Online chat

logdog
Visual Engineer

It did NOT go to spam.

Re: Online chat

Community Manager
Community Manager

Thanks for confirming that.  Someone will reach out to you via PM to resolve this.