Your not alone. Didnt get mine and after the rude phone call today asking why, it looks like I'm not. They offered a $300 credit to my bill but lied from day one about the gift card. Hey Dish, did you hope that your customers would forget? I called in the same week I got service (install date 4/20) and was told it was on the way. Six weeks later and now i dont qualify? What doesnt qualify, is it my credit score or the neighborhood I live in or did I fail the drug test? Spectrum is offering me $500 buyout to leave so why stay when lied to? And yes I'm just a littlw unhappy with your customer service at this point.
tracycheatham and jaswifty. If you may each send a Private Message, I'd be happy to look into this for you. Thank you. To send a PM please reference: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039