Missing New Customer Gift Card

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Missing New Customer Gift Card

Rickyg70
Extra
Wheres my visa gift card?
Tags (1)
11 Replies

Re: Missing New Customer Gift Card

DISH Employee

Hi, Ricky! I'd be happy to look into your gift card. Can you send me a PM with the phone number on your account and the 4 digit PIN?

Re: Missing New Customer Gift Card

FikaKatt
Character Actor
I also was assured a visa gift card, by the Dish sales rep, which has not been received. Although given the number of lies he told to trick me into switching to dish and the poor customer service on the phone, I have to say I am not at all surprised. Dish would be great if they were honest, gave good customer support and were transparent. So far, they make cable look good

Re: Missing New Customer Gift Card

DISH Employee

Good morning, FikaKatt. I hate to hear you've had a negative experience with Dish. I'd be more than happy to see what's going on with your gift card. Can you please send me a Private Message with the phone number on your account and the 4 digit PIN?

Re: Missing New Customer Gift Card

Reneedoll1
Extra
I too have been scammed. I sent in paperwork & copy of my acct but I was told i sent them a screenshot( which is a lie) & thats why I didn't get it. Plus the promo has expired anyway so im SOL!

Re: Missing New Customer Gift Card

DISH Employee

I would be happy to look into this with you, Reneedoll1! Please send me a Private Message with your phone number and 4-digit PIN. 

 

You can view step-by-step instructions on how to send a PM here: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039

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Re: Missing New Customer Gift Card

Seadog37
Character Actor
I signed up for my dish service in november 2018 and a $100 Gift card was part of promotion. It's April 30th 2019 and I still am missing gift card. Will I ever get it?

Re: Missing New Customer Gift Card

DISH Employee

That's a great question, Seadog37! I would be more than happy to take a look into this as well. If you'd like, we can continue talking about this issue in our PM with you. 

Re: Missing New Customer Gift Card

Morel1972
Extra
I signed up in March 2019 and had a flyer stating I'd receive a $300 gift card if I signed up. I called with the code that night and was told I'd get the card in 2-3 weeks. It's June and still no card. All I've gotten here are replies that they'd look into it and get back to me. So far ... crickets.

Re: Missing New Customer Gift Card

DISH Employee

Good morning, Morel1972! We hate to hear that you still haven't received your gift card! Will you please send us another Private Message with the phone number and 4 digit PIN that are on your account and we'll take another look into this with you?