Determining if a technician or a receiver exchange would be the best resolution would depend on the error you are having with the receiver. I would love to take a look at your account and check options to help resolve this for you.
Will you send me a Private Message with your account/phone number and 4 digit security code, please?
Here are the steps to sending a private message:
Sorry to hear about your horrible customer service. I have a complaint as well but how do I file a complaint? What is the proper procedure to do so. Thanks
Hello DKeith! I would be happy to review your complaint and see what I may be able to do to help. Please send us a Private Message with your phone/account number, the 4 digit PIN, and information on your situation.