Complaints

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Complaints

kaswheeler
Extra
They say have the best service. I very very much disagree with this. I am going to switch to DirectTV when you call in to complain and speak to a supervisor instead of being transferred you are given the third degree. They do nothing for customer retention.
2 Replies

Re: Complaints

Moderator
Moderator
Are you having an issue with service that we can address for you?
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Matt "Speedy" Gonzales | Moderator

Re: Complaints

hddn
Visual Engineer
Oddly enough, I've also seen complaints that they try too hard at customer retention - ie: people complain it takes too long to convince Dish that they really want to go.

However, if you have specific issues, the mods here can probably help you.