Must agree. I have never had more trouble from a company I am paying for service. It is always something, you the customer, did to create the problem..
Even though you may have a service agreement, they still charge you the same price to fix or replace equipment that you are leasing, but want full price to exchange.
How have they been able to go on like this for so long, and not be challenged in court?
Hello, Bassman686. It is really important to us that we remain as transparent as possible to make sure there are no surprises that translate into a bad experience. I hate to hear that was not the case when you signed up with us. I would like to look into this concern further and see what I can do to help. Can you send me a Private Message with your phone number and 4-digit PIN please?
Here are the steps to sending a private message:
Sign in to the community.
Click the message count or envelope icon to go to your Private Messages Inbox.
Click Compose New Message.
Enter the recipient's name (CalebS) in the Send to area.
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