Wally and Pathway X2 - FAIL

cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Wally and Pathway X2 - FAIL

Snw4me
Extra
You've pretty much described my problems since I activated my wally playmaker setup. I changed only to have dvr capability. I've tried it with the playmaker and it MAY connect 50% of the time. I tried it with my old x2 and it's a bit better but still terrible. I have an old fixed dish and it works a bit better than the x2 but still get complete signal loss regularly, with no weather in sight. Terrible product. Have you had any luck?

Re: Wally and Pathway X2 - FAIL

I am having the same problem in Oct 2019 as this gentleman experienced on 2018z. The main port seems to work pretty well but the sec. port on the X2 has to be started all over again if we turn it off. Did the reset from the settings menu twice, unplugged the receiver and rebooted everything and nothing. Help please.

Re: Wally and Pathway X2 - FAIL

DISH Employee

Hello Billallengolf, just to confirm, are you resetting both receivers, and the antenna?

Re: Wally and Pathway X2 - FAIL

Yes. The main receiver goes on right away. The secondary one is the problem. You have to do it many times and it finally comes on.

Re: Wally and Pathway X2 - FAIL

DISH Employee

Can you tell me how long the coax cable is for the 2nd port and are you using a RG6?

Re: Wally and Pathway X2 - FAIL

JB04
Extra

Thanks to this forum I finally found out the problem with my Wally and Pathway X2.  I like many others bought the Wally and Pathway X2 dish setup.  I worked fine for the first 6 months, but then the problem of only getting intermittent signals started to appear.  It was a minor annoyance at first, but eventually got to the point where it would only connect to the satellite in the middle of the day, but would not late at night or in the morning.  So I measured the output voltage of my Wally and found it was only 12.5 volts .... not nearly enough for the 14-18 volts required by the Pathway X2.

 

I was fortunate to have an 6 year old VIP411k receiver, so I checked its output and it was 19 volts.  So I called Dish and they are totally unaware of the problem with the Wally and Pathway X2.  I had them switch me back to the VIP411k, and now it works like a champ!  I am able to get satellite at all hours of the day.

 

Dish should quit selling this Wally/Pathway X2 equipment, as it is clearly a defective combination from the comments on this forum.  I am very disappointed to buy such a crummy receiver from Dish, and now I guess I am stuck with a defective Wally!  Dish should also train their tech support staff in the problem with the Wally/Pathway X2 setup.

Re: Wally and Pathway X2 - FAIL

JB04
Extra

An update to my review on 11/4/2019 .... I found out that the voltage drop was being caused by utilizing a usb powered external hard drive (EHD).  Once I removed the hard drive, the Wally was putting out 19v instead of 12.5v; and that is sufficient power for the Pathway X2 to easily find the satellites.  Reading Dish's Wally manual further, they recommend utilizing an external powered EHD instead of a usb powered one.  Now I am not quite sure why Dish sells a usb powered EHD on their Dish for the rv website. 

 

Once I removed the usb EHD and switched over to a powered EHD, the problems all went away and the Wally/Pathway X2 combination works fine now.

Re: Wally and Pathway X2 - FAIL

wdavis9
Character Actor
I use a 150’ RG11 coax with no problems.