You've pretty much described my problems since I activated my wally playmaker setup. I changed only to have dvr capability. I've tried it with the playmaker and it MAY connect 50% of the time. I tried it with my old x2 and it's a bit better but still terrible. I have an old fixed dish and it works a bit better than the x2 but still get complete signal loss regularly, with no weather in sight. Terrible product. Have you had any luck?
I am having the same problem in Oct 2019 as this gentleman experienced on 2018z. The main port seems to work pretty well but the sec. port on the X2 has to be started all over again if we turn it off. Did the reset from the settings menu twice, unplugged the receiver and rebooted everything and nothing. Help please.