Hi Magoo5560! I hate to hear about your signal loss problems. I know that those can be frustrating. If you want to send me a private message with your phone number and 4-digit PIN, we can take a look to see what we can do to get this up and running.
Here is a link that can help you send a private message: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039
Hi there, rcurtisjr2! The reason we have the Wally's update each night is to ensure that you have the latest software and updated information. I'd be happy to take a look at your account and see if there is anything we can do to streamline the process for you! Feel free to send me a private message with your phone number and 4 digit security code.
You can find the How-To on sending private messages here:
I'd be happy to pass along your feedback to our engineering teams, the nightly updates are working as designed on the Wally receivers. We are always looking for ways to improve our services and our customer's experience, so we are always looking for feedback!
We would hate to see you leave the Dish family, rcurtisjr2. It saddens me to hear you are having so much trouble setting up your Wally's each day. 45 mins per receiver is way longer than usual and we would love to investigate this with you to get it running at peak performance. To access your account information, please send me a private message with your phone number and 4 digit security code.
Here are the steps on how to send a private message: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039
I would love to take a look at your system with you to see why it is taking longer than normal. If you change your mind, please don't hesitate to reach out to us in a private message.