Troubleshooting Remotely

cancel
Showing results for 
Search instead for 
Did you mean: 

Troubleshooting Remotely

pupmomma
Character Actor

Does anyone know if you can restart your Hopper remotely using the DISH Anywhere app? If so, where do I go exactly? Normally I just use it to watch my DVR, but I'm traveling and my dog sitter is telling me I have an error message on the primary TV. I'd like to help her out by just restarting the system for her to see if that fixes things.

Tags (2)
3 Replies

Re: Troubleshooting Remotely

EdwardGama
Extra
If we don’t have this we need to! It seems easier to just tap my screen a few clicks rather than having to grab the remote since I use my iPad to control my tv

Re: Troubleshooting Remotely

Shawnalw1978
Character Actor
You can reset the receiver through the Dish Anywhere app. When logged in, go to More in bottom right, Settings, Live TV & DVR, Receiver and click Reset.

Re: Troubleshooting Remotely

Chadt4141
Casting Director

Are you using a computer or the app? If app, what is the device the app is running on? I believe you can with mobile devices, such as cell phone or tablet, under the settings. I rarely using the online site, so I have no idea there.