Transferred video from DVR error "no license for this video"

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Transferred video from DVR error "no license for this video"

Lilsiskm
Extra
Tranferred 4 recordings to my tablet to warch offline.
Transferred no problem.
Tried to access off line and get message "the license is not available to play this video"

Tried while connected to wifi and same error message.
How do I watch transferred video on Dish Anywhere App?
Ps. Transfers were different shows/different networks.
2 Replies

Re: Transferred video from DVR error "no license for this video"

DISH Employee

Hmm this is an interesting issue Lilsiskm, can you confirm what specific titles this occured with?  I will be happy to see if we can do some digging on those events to determine if it may be a title related issue, or a technical problem.

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Re: Transferred video from DVR error "no license for this video"

DISH Employee

Thank you for reaching out to us with your questions. I would like to take a closer look into this issue for you. Can you please provide me with your phone number, & security pin in a private message so that I may  access your account?