This recording is not eligible for playback online

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This recording is not eligible for playback online

compwrench
Character Actor
My DVR recordings are in 2 different boxes now, at http://www.dishanywhere.com on PC (chrome and firefox with cache and cookies cleared). Seems like a date split. The newer ones say This recording is not eligible for playback online. Both browsers are the same so I don't think it is on my end. Either something is really messed up or I didn't get the memo on policy change.

[img:727puy42]https://imgur.com/vGLV4bm[/img:727puy42]
3 Replies

Re: This recording is not eligible for playback online

compwrench
Character Actor
trying a different way to post image
[img:24bvxouh]https://i.imgur.com/vGLV4bm.jpg[/img:24bvxouh]

Re: This recording is not eligible for playback online

DISH Employee
This is something we know is happening, and we're working on getting it resolved. Try switching to List view and play from there -- it should work.

Re: This recording is not eligible for playback online

compwrench
Character Actor
Thank you for your response. I will try that. I called support and they could not find any notes about this situation so good to hear someone has. Thanks again.