I want to share how extremely disappointed I am with your recent decision to no longer offer a pause to RV account holders. I went camping last week and took my account off of pause for a 4 day camping trip. Yesterday I chatted initially through your app and eventually called to place the account back to pause. I then learned that feature is not available. I camp 4 to 5 times each year (for 4 to 5 days on average) and being able to start and stop service in short segments was very convenient. It was very reasonable with a charge of $5 per month and needing to be fully prepaid each time. At this point I will let my prepaid month expire (unused as I have no trips planned and pay for service from another carrier at my house) as it is not worth it based on the way I use your service. I will work hard to find other alternatives to your services. In conclusion, I ask at a minimum for a refund of 1 month less four days of use of my monthly subscription. It seems only fair as I would not have restarted my service if I knew the pause was no longer an option. Thank you for your consideration. I was an advocate for your service when asked by other campers and tailgaters... For future requests I no longer will be an advocate... Wes