Multiple users on DISH Anywhere

cancel
Showing results for 
Search instead for 
Did you mean: 

Multiple users on DISH Anywhere

dish anywhere has been disconnected because another authorized user has connected to this receiver

6 Replies

Re: Multiple users on DISH Anywhere

tommyy2
Audio Engineer

I believe Dish Anywhare only supports one device usage at a time.  You cannot use your wife's PC and your Ipad at the same time.  If you were only using one of your devices and got that message you might try changing your password making sure only one device in use or you may have an issue.

Re: Multiple users on DISH Anywhere

Thanks! Thing is that it worked before as advertised by dish... up to 5 devices @ once on dish anywhere. I'm researching the issue.

Re: Multiple users on DISH Anywhere

DISH Employee

We can authorize up to 5 devises at one time with the Dish anywhere App. Currently, only one device per compatible receiver can watch Live TV or DVR recordings at a time.

Re: Multiple users on DISH Anywhere

tommyy2
Audio Engineer

"changing your password" if someone is logging on without your knowledge it might make a difference for you?

Re: Multiple users on DISH Anywhere

peggyrh
Associate Producer

it's always been one device at a time, nothing to research.

Re: Multiple users on DISH Anywhere

You have 1 stream for live OR recorded content. You have up to 5 total streams using On Demand content which includes the 1 stream of live and on demand.