Many of the Guide no information available problems that show up on the forum are going back to 2017, I'm new to this as of 2019 guide "no information available" problem. Have tried restarting... no help; umplug for an extended period of time & power back up for the long startup process.... no help. Can anyone help?
Hi LeeC! I hate to hear that you're having some trouble with the guide, but don't worry, let's take a look! Can you send me a private message with your phone number and 4-digit PIN so that we can check that out?
I'd love to look into this with you, Davdeb1. Please Private Message me so I can review your account and the options with you! You can view step-by-step instructions on how to send a PM here: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039