Guide issues - please post here

cancel
Showing results for 
Search instead for 
Did you mean: 

Guide issues - please post here

LeeC
Extra

Many of the Guide no information available problems that show up on the forum are going back to 2017, I'm new to this as of 2019 guide "no information available" problem. Have tried restarting... no help; umplug for an extended period of time & power back up for the long startup process.... no help. Can anyone help?

3 Replies

Re: Guide issues - please post here

DISH Employee

Hi LeeC! I hate to hear that you're having some trouble with the guide, but don't worry, let's take a look! Can you send me a private message with your phone number and 4-digit PIN so that we can check that out? 

Re: Guide issues - please post here

Davdeb1
Extra
I have the exact same problem starting a week ago

Re: Guide issues - please post here

DISH Employee

I'd love to look into this with you, Davdeb1. Please Private Message me so I can review your account and the options with you! You can view step-by-step instructions on how to send a PM here: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039