Solved! Go to Solution.
Solved this for me anyway. It wasn't the solution I was hoping for though.
My system has been doing this for a while but did formerly work with DishAnywhere. Everything went sideways at some point with windows and drivers patches and like many of you it hasn't work at all since. I started this thread after trying a bunch of stuff to no avail.
The other day I noticed that if I ran even the Netflix Windows 10 app, it wouldn't work but would give an error. Running netflix in FireFox was worse in that it would blue screen my PC with APC_INDEX_MISMATCH pointing at my video driver DLL.
In researching those issues I found similarly situation users running Intel integrated graphics, Intel 630. Intel 630 APC Mismatch
I tried every sort of driver update from my Asus Prime Z270 mobo. Eventually, I decided to just buy an Nvidia graphics card and forsake the built in Intel 630. Voila. Everything is working now. Everything.
So, if you're on this same motherboard, or your device manager show you're running Intel integrated graphics, that could be your problem too. Hopefully Intel will fix it but for me I ran out of time. Unfortunately, video cards are crazy expensive right now. I got a low end NVidia 1050Ti for $204. They were $140 last year.
Yeah. I've deleted it several times and pulled down the latest each time. I can try again to see if a new version has dropped since my last attempt.
It would be great if there was more logging but I'm completely blind as to what the cause might be.
I have been having the same exact problem since the beginning of Jan. I have spent countless hours on the phone with tech support to no avail. Today's call went something like this....."it musts be your computer". NO, it's not my computer. It worked fine all along and now it doesn't.
Here's an excerpt from an email I received back from Dish after they told me a new player was coming out. "I certainly appreciate your response! Unfortunately, I do not have an exact date the new player will be released. Our Engineering Team is aware of the issue and a fix is in the process of being scheduled. Even though we have a very small number of customers affected by this issue (under 500), trust me we are working to get it resolved. We certainly thank you for your patience." Sorry Dish, but I'm out of patience.
Our only work around at this time is to reboot your computer in full after the latest security update. We plan on having a new player released early this year.