I completely agree with TimCarson. I can turn off the WAN connection to my router and still have a LAN Network connection and the app will no longer work. In my opinion, the app is garbage. It frequently disconnects from Hopper and has to be restarted several times a day. Everything else on my network works fine. Another good example, I can be watching programming or a dvr show and begin a large download and the app will freeze and could eventually lose connection. I am not surprised that the app doesn't work well, the Hopper I have is less than stellar and Dish won't fix it. They say I have to call in a certain number of times over a 6 month period to get some action. Frankly, I don't care to reset the Hopper over and over.
nuckjr, can you please send me a private message with the phone number and 4 digit security code on your account?