DishAnywhere Bandwidth consumption on home network

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DishAnywhere Bandwidth consumption on home network

nuckjr
Character Actor

I use the DishAnywhere daily while connected to my homenetwork and Hopper with Sling and I curious if the app should be consuming bandwidth? Based on my experience, it appears the app is routing all programming including recorded shows over the internet and not directly connecting to my Hopper. DVR recordings freeze, pixelate and stop on many occasions, sometimes live programming just goes black. Now I don't have a super fast ISP as I live in a rural area but if the app was directly connected to the hopper via the home network, I wouldn't expect these issues. 

31 Replies

Re: DishAnywhere Bandwidth consumption on home network

Chadt4141
Production Manager
If your mobile and your Hopper are on the same home network wirelessly, the data will pass through the router and never make it to the internet(except the initial login).

Re: DishAnywhere Bandwidth consumption on home network

DISH Employee

Nuckjr, both the Hopper and the DISH Anywhere app will depend on your home network for internet.

 

When your recordings freeze, pixelated, or stop, have you noticed any issues or error messages on your Hopper itself? You can also check the speed of your internet on your device that you are accessing DISH Anywhere on. To test the speed, Browser > speedtest.googlefiber.net. Click "BEGIN TEST" to test speed. Once finished, it will display the download and upload speed in either kbps or mbps. You must have a minimum of 800 kbps for SD/SQ or 4 Mbps HD/HQ.

 

Please keep us updated! 

Re: DishAnywhere Bandwidth consumption on home network

tommyy2
Cinematographer

WIFI connection?

If so you can check how crowded the channel you are using is (if your neighbors are on the same channel it could cause those issues) but you can switch the channel you use in your router.  Also the 5GHZ band is faster then the 2.4GHZ, but it has real issues going very far or through walls, for me the 5GZ worked intermittantly, so I'm on the 2.4.

 

For the channel used, your router will try to automatically pick the one it thinks is best for you.  Sometimes that will work fine, for me it did not and I had to do it myself.  There are many free apps that will show you how congested each channel is for free for Android phones @ the googleplay store.  After finding the channel with least interference set your router to it and see how it goes.

 

Let us know how you make out.

Re: DishAnywhere Bandwidth consumption on home network

TimCarson
Character Actor
I still don't see a clear answer.

Does the Dish Anywhere app use my internet bandwidth even when I'm logged onto to same wifi router as the Hopper or not?

The answer above about needing a certain bandwidth speed for Internet to use it makes it sound like it must be streaming over the Internet 100% of the time, which answers why it stutters/freezes so much.

Why can't it be told not to use up all of my Internet bandwidth?

I have problems with constantly freezing even when I'm 5 feet away from the Hopper, WiFi Router aND trying to use the Android or iPad Anywhere apps.

Re: DishAnywhere Bandwidth consumption on home network

nuckjr
Character Actor
That doesn't answer the question. If my iPad is connected to the same network as my Hopper, then there shouldn't be a need to have internet to stream recorded shows on the DVR or streaming through the Hopper any satellite programming.
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Re: DishAnywhere Bandwidth consumption on home network

nuckjr
Character Actor
I agree with your response, I have yet to see a clear answer to the question.

Re: DishAnywhere Bandwidth consumption on home network

Chadt4141
Production Manager
The DishAnywhere does not use data if on the same network. It will use a small amount in order to access and verify. All other data through the network will be your home network, not the internet. This would only be for streaming DVR or LiveTV. The on demand would use your data.

Re: DishAnywhere Bandwidth consumption on home network

TimCarson
Character Actor
It seems the techs at Dish disagree, and say it always uses the Internet, even when it's on the same wifi.

See this reply from Dish:

https://communities.dish.com/t5/At-Home/Dish-Anywhere-App-and-Local-WiFi/m-p/19037#M11507

Re: DishAnywhere Bandwidth consumption on home network

tommyy2
Cinematographer

No one is perfect and this time I believe the dish employee is WRONG.

 

I/e you recorded a two hour episode of the worst show on earth 2 years ago and you are watching it now using dish anywhere, where do you think the source of your stream is coming from if not your dvr?  You believe Dish has recordings of everything they broadcast over the past ?? years? No way Jose, it is coming from your dvr.

 

Dish anywhere will use the internet to establish a connection between your dvr and portable device then it just streams from your dvr to youir portable device.

 

Believe it or not