Dish App on IPad problems with fast forward and reverse

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Dish App on IPad problems with fast forward and reverse

Newton5
Extra

While watching recorded shows from my DVR, the fast forward and skip forward buttons will only forward 2-3 seconds. When I try to skip back or reverse, it will only go forward. I am unable to reverse at all. This has been going on for several months now.

5 Replies

Re: Dish App on IPad problems with fast forward and reverse

DISH Employee

That sounds frustrating, Newton5! Do you have another device like an iPhone you can test the app with to see what happens there?

Re: Dish App on IPad problems with fast forward and reverse

Newton5
Extra

It does the same thing on my Android galaxy

 

Re: Dish App on IPad problems with fast forward and reverse

DISH Employee

Regarding the skip forward, has the show buffered past that amount of time? (It shouldn't matter when skipping back, but I just want to make sure we've looked at everything!)

Re: Dish App on IPad problems with fast forward and reverse

Newton5
Extra

Yes

Re: Dish App on IPad problems with fast forward and reverse

DISH Employee

I'll need to go ahead and submit feedback on this so our engineers can take a look. Please send me a Private Message with your phone number and 4-digit PIN so I can access your account!

 

You can view step-by-step instructions on how to send a PM here: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039