Dish Anywhere just keeps spinning

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Dish Anywhere just keeps spinning

elki545
Camera Crew
I cannot get on demand on Dish Anywhere to play on my tab on my phone. It just keeps spinning. I have done everything possible to try to fix the problem. I have restarted my Hopper 3, rebooted the internet, uninstalled the app, restarted my phone and tab, and also reinstalled the app. I have also checked internet connections and speed which are sufficient. I am running the most current Android version on my tab and phone as well. I have also tried accessing on demand with my mobile network and still nothing. I tried contacting customer service four times to be transferred to technical support and no one was able to solve my problem. They keep asking me to restart the hopper and check my internet connection and reinstall the app. Please help!
1 Reply

Re: Dish Anywhere just keeps spinning

DISH Employee
Can you tell me what version of the DISH Anywhere app you currently have? Can you also send a PM with your account/phone number and 4 digit PIN?