Dish Anywhere app problems

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Re: Dish Anywhere app problems

catarroja
Camera Crew

I know it would be fruitless but paying penalty for temination penalty is  another 5 payments if I stayed with service and to much stress for me it is not worth for a long period.like I said I don't have much money retired and disable and I found out that I can get all the show I always watch from amazon.I will  keep  this till I leave for NH for the summer but till then if it's not fixed I will make dicision 2 weeks before I leave so I can return everything to the store down the street.My husband was opposed to it but since I'm paying all the bills there is nothing he can do about it.

you asking the upload speed from my router extender wirelessis 40mbps download and 19 mbps upload.om my wireless modem is 110.5 mbps download and 25.2 mbps upload  then my connection in New Hampshire is Hughesnet which is max of 25mbps I dont know whats the upload are but I am the only using internet and never had any Issue watching it from direct tv app.now you ask me that question and I don,t blame you all I know if the internet is low I can connect only choppy I knew I took my Lenovo Tab on the parking low parking lot yesterday and I got connected on guide,then switch to my dvr and also connected only choppy I check on it for dowload and upload download was 5mbps upload was 1 so my question what else do you want me to do?

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Re: Dish Anywhere app problems

catarroja
Camera Crew

"Cannot locate reciever.Please make sure that you entered the correct reciever ID and that the reciever can connect to the internet."it s connected to internet as of now is 177 mbps with the ethernet connection I just test it and wireless is 101mbps at moment and  Check them both

 

Re: Dish Anywhere app problems

DISH Employee

Thank you. When you check the internet connection on the Hopper, what does it say?

Re: Dish Anywhere app problems

yougotit
Extra

some movies  especially hd movies are up to 55gb is size   so it the content you are downloading to your device is larger than your storage capacity  chances are you wont get it without an internet connection that buffers or stores what it can and downloads as space on your device becomes available 1 or 2 tv shows should at least fit but then that depends on the type of video also. 

Re: Dish Anywhere app problems

Chadt4141
Screen Writer
Movies are not 55 Gb. They are anywhere from 2-5 Gb.

Re: Dish Anywhere app problems

Loyaldisher
Extra

I completely agree, this is a new problem and very frustrating.  For several years I’ve been able to watch my downloaded shows on an airplane and now I can’t.  Something was broken with a recent “update”

Re: Dish Anywhere app problems

rkw15656
Costume Designer

Really?   The solution to Dish Anywhere issues is to purchase a $100 hoppergo?.  The name of the app should be Dish AnywhereThatHasVeryGoodInternet.  

Re: Dish Anywhere app problems

rkw15656
Costume Designer

as the original poster suggested.  DISH employee, see the DISH web site.  YOU are advertising that one can transfer recorded content and watch WITHOUT WIFI.    If your answer is the official stance of DISH, then DISH is false advertising and that is a crime.

see this link and scroll down to NO WIFI.

https://www.dish.com/features/dish-anywhere/dvr/

Re: Dish Anywhere app problems

DenverJim
Extra

Completely agree with last poster.  I have an old ipad, running ios 9.something, and haven't updated the dishanywhere app in years.  I am able to download any content from hopper to the ipad and watch anywhere in the world without a wifi connection.  Works great.  My wife has her own ipad, running ios 12.something, and recently just installed dishanywhere app on her ipad.  I created a separate profile for her and transferred the content she was interested in.  She however gets the same message as everyone else in that wifi connection is required when she tried to watch her transferred content on an airplane.

 

Think this pretty much provides that Dish made this change in some update.  I plan to never update the app myself on my old ipad since it still works fine.

 

This is rubbish of Dish to make this a new requirement.

Re: Dish Anywhere app problems

CDS
Character Actor

I completely share your pain. 

 

It seems with the newest update on IOS the app has become almost useless.  It requres a log in each time its started. 

Many times I'm trying to watch transferred content and have no connection.  

 

PLEASE ADDRESS THIS ISSUE.