I have been using the Dish Anywhere app for a while now and haven't had very many issues. Within the past couple days I have suddenly not been able to connect the app to the DVR. It says that the DVR is offline and gives me an error code 31. I have connected the dish receiver to my wifi but still can't connect the app. I have tried reconnecting and also have restarting the device that I am using the app on. Is there anything else I can do to help it?