Dish Anywhere and Fire Stick

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Dish Anywhere and Fire Stick

T8km
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So purchased a Fire Stick to use the Dish Anywhere App on my back porch.  Set it up originally using the activiation code and worked great, now i can be using the app and all of a sudden it will provide a new activiation code that must be activitated this has happened twice in two weeks, any ideas?  Also can be watching for 30 minutes just fine and then starts buffering and won't stop.  

 

2 Replies

Re: Dish Anywhere and Fire Stick

Aceballs1
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Is your WiFi signal strength on your porch consistent? Friend or family logging in and kicking you out? Idk..

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Re: Dish Anywhere and Fire Stick

DISH Employee

Hello T8km! Lets take a look and see what's causing this to happen. For the buffering, it seems like there may be an issue sustaining a strong internet connection at either your receiver or device. To provide the best experience when streaming, there is a network bandwidth requirement of 800 Kbps or better for SD, 4 Mbps or better for HD. This connection quality is important both on the device you're viewing on and your DISH receiver at home. Clearing your cache may also help reduce the buffering. 

 

How many devices to you have authorized for DISH Anywhere? There's a max of 5 devices allowed per account, if you have more than 5 the Firestick may be getting kicked out, generating a new code when you go to use it.