I have a Hopper with Sling. I cannot connect to it from any of my devices - iPad, Android tablet, or Windows laptop - while I am home. I get the "progress" circle, then a message saying unable to connect and suggesting I verify that both the device and the Hopper are connected to the internet (they are).
If I am away from home, I can connect with no problem.
I am guessing that this is a router firewall problem. If that is the case, what ports have to be open for my devices to be able to receive video from my Hopper.
As an additional question, what route does the communication take when both the Hopper and the device receiving video from it are behind the same firewall? Does it just go up to the router and the immediately down to the device? Of does it go through the router to the ISP and then back through the router to the device?
Chadt4141: So since I have to be in the Dish Anywhere app to view content on my device, the video has to be going through my router firewall and out to my ISP (and possibly beyond that to a Dish server), then back from my ISP through my router to my device?
No. If viewing on the same network, it only goes through the router. The login will just authenticate you, after that will be no internet traffic. Your routers firewall may be blocking it, and Iâ€™m not sure which ports would need to be opened.