Dish Anywhere DVR connection broken

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Dish Anywhere DVR connection broken

tpribors
Audio Engineer

This morning my Android tablet is unable to connect to any of the DVR listings (Prime Time Anytime, Recordings, Scheduled, Timers).  I rebooted the Hopper 3 twice with the same effect and rebooted my wireless router.  I am able to access live TV so I am certain all of the networking is functional.  The Hopper reports the software version as "U527 12/6/2018, 12:07AM".  In all likelihood this download occured some time yesterday or this morning.  Did the new software break Dish Anywhere????

3 Replies
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Re: Dish Anywhere DVR connection broken

tpribors
Audio Engineer

Additional info:

 

1.  When opening the DVR portion the app displays the spinner and then "Failed to load Programs". 

2. It fails on both a Amazon HD10 tablet and a Samsung S7 smart phone.

3. The Windows Dish Anywhere web page and sling app work OK.

 

Is Android broken with the new Hopper update?

 

 

 

Re: Dish Anywhere DVR connection broken

Pc38
Extra
It hasn't worked for two weeks. Customer service doesn't seem to have a clue. I be finally got to a tech who said it was from a software update. Told me to wait on engineers to fix it. Waiting for two weeks, nothing new.

Re: Dish Anywhere DVR connection broken

peggyrh
Casting Director
Just watched DA using Fire 10 tablet this morning - I'm on 527 software, 12/5/18.