Day 6 Hopper Go not working

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Day 6 Hopper Go not working

redlite
Audio Engineer

Is anyone else having a problem with their HopperGo? Mine is still not working on iPad using IOS 13, Galaxy Tab, or Galaxy S9 phone. I can access it on an older iPod using IOS 9.

6 Replies

Re: Day 6 Hopper Go not working

Gdaddy
Character Actor

Ditto ditto ditto. No guide on iPhone or iPad and no response from Dish on this pain in the **bleep** problem. Ugh!

Re: Day 6 Hopper Go not working

Gdaddy
Character Actor

Maybe someone is monitoring these comments bc "**bleep**" got bleeped. So, fix it please!

Re: Day 6 Hopper Go not working

Gdaddy
Character Actor

Oh FFS

Re: Day 6 Hopper Go not working

wiesshund
Audio Engineer

This is awful, now on day 6 and the only answers you got were

I dont know

 

and

We cant help you

 

I would think someone from customer relashions and retention would be all over this

Re: Day 6 Hopper Go not working

Jjgo
Character Actor

I have had this issues for months all they care about is money now not custermer service anymore. i callede and they said to buy a new one. Can you belive that? sorry for anyone that uses them as a phone carrier. 

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Re: Day 6 Hopper Go not working

redlite
Audio Engineer

At least I got through to DIRT and found out there is now a case # on this issue