Hi there! I would be delighted to look into this further for you. By chance, is the same show/channel on both TVs?
Can you send me a private message with your phone number and 4-digit pin to look into this further? Here is a link with more information on how to send a private message: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039.