tv2 remote won't work when tv1 is on

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tv2 remote won't work when tv1 is on

jjln50
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Tv 2 remote will not work unless I am close to receiver when tv1 is on. Turn tv1 off tv2 remote works fine.

3 Replies

Re: tv2 remote won't work when tv1 is on

DISH Employee

Hi there! I would be delighted to look into this further for you. By chance, is the same show/channel on both TVs?

Re: tv2 remote won't work when tv1 is on

jjln50
Extra

no

 

Re: tv2 remote won't work when tv1 is on

DISH Employee

Can you send me a private message with your phone number and 4-digit pin to look into this further? Here is a link with more information on how to send a private message: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039.