dish pointing issues

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dish pointing issues

jayne77vt
Character Actor

we had to take the dish down to redo the house trim. we put back in the same spot and have lost everything.  I pulled up the zip code locater and it didn' match what the tech had it set as ??? is there another way to match what he had used instead of what is being suggested by zip code ??? he had elva 50 abd skew 88 but our zip code 05762 is not even close at elva 25 and skew 124

help

11 Replies

Re: dish pointing issues

Chadt4141
Screen Writer
Were you aiming Eastern or western arc?

Re: dish pointing issues

jayne77vt
Character Actor

WEST

Re: dish pointing issues

DISH Employee

Hello jayne77vt! You should be able to find all of the information on the correct skew and elevation for your installation here https://www.mydish.com/support/satellite-pointing-angles. You will just need your Zip code and the Satellite DISH type that you have.

Re: dish pointing issues

Roadijeff
Cinematographer

With a zip code in Vermont shouldn't you have been aiming on the eastern arc?

 

Re: dish pointing issues

jayne77vt
Character Actor

JasmineD if you read the problem you would see the tech who originally installed the dish did not use the zip code reference for our location........

Re: dish pointing issues

jayne77vt
Character Actor

the zip code shows sw but the tech was more se

Re: dish pointing issues

DISH Employee

To see what we will need to so to get this fixed, I would like to review your equipment information. Can you please send us a Private Message with the phone number and 4 digit Pin on the account so we can look into that? https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039

Re: dish pointing issues

jayne77vt
Character Actor

done

 

Re: dish pointing issues

DISH Employee

Got it, thank you.