System update

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System update

19dave66
Extra
Tires of dish and these system upgrade or system checks. Happened to me 4 times in the last 3 and a half hours, who else is having this issue?
17 Replies

Re: System update

CoachD
Character Actor

Yes, twice in the last 30 minutes. What's going on?


@19dave66 wrote:
Tires of dish and these system upgrade or system checks. Happened to me 4 times in the last 3 and a half hours, who else is having this issue?

 

Re: System update

DISH Employee

I'm sorry to hear you both are experiencing this issue! Is there a popup of any kind, and if so what's the 3-digit number in the upper right?

Re: System update

CoachD
Character Actor

Yes, I can't remember exactly what it says, but something about a receiver system check. The receiver then reboots. This happened 2 times in about 20 minutes.

Re: System update

DISH Employee

We definitely get how this can be frustrating. Has it continued to happen throughout the day, or was it just those 2 times? 

Re: System update

CoachD
Character Actor

Just those 2 times.

Re: System update

DISH Employee

Thanks! Have you been having any problems with your receiver since this happened? 

Re: System update

CoachD
Character Actor

no

Re: System update

DISH Employee

Thank you! Since this issue isn't currently occurring, we're not able to do any troubleshooting to find out what's going on. If this does happen again, will you get the message code for us to look into this further, please?

 

With the code, we would be able to troubleshoot, as well as relay your feedback to our Engineering Team to review.

Re: System update

CoachD
Character Actor

sure