Well, instead of the usual loss of tv for hours on Thursday, it is happening today instead. My hopper has been doing a system update for a couple of hours now. The guide has updated up to 95% and it reboots all over again. Needless to say, I have no television and no dvr. They have sent me a new box and it keeps happening once a week. I am really tired of this. Perhaps it’s time to part ways with Dish.
Envirosafeone, I hate to hear that you are experiencing this issue. I can definitely take a further look into this for you. Can you please send a Private Message with the phone number and 4 digit PIN on your account so that I can access and review your account? You can use this link for more information on how to send a Private Message: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039