Software Update Messed up Optical sound with PIP

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Software Update Messed up Optical sound with PIP

FatElvis
Extra
When switching to another input (PIP or other input), get the audio popping noise. Happened on U544 update. This update also removed the "dynamic range" option from the audio settings.

I explained this to Dish, and they sent me a new Hopper 3. It worked perfectly, UNTIL it updated the second night to U544.
The Dolby setting is turning on when a secondary tuned is enabled (usually PIP).

This needs fixed.
4 Replies

Re: Software Update Messed up Optical sound with PIP

DISH Employee

We definitely appreciate you reaching out with this feedback, and would love to get it reported to our Engineering team. Will you send us a private message with your account/phone number and 4 digit security code to get some more information from your equipment, please? 

Re: Software Update Messed up Optical sound with PIP

FatElvis
Extra
Don't know how

Re: Software Update Messed up Optical sound with PIP

FatElvis
Extra
PM sent

Re: Software Update Messed up Optical sound with PIP

DISH Employee

Perfect! We do see your pm, so we'll meet you there. Thanks!