Hopper shuts off

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Hopper shuts off


.Have had DISH fit 6 months now. It has not worked since the start. Shuts down. Black screen Netflix.  Now after months of issues and techs they put in new joeys. Worked for a day. Then keeps going into standby.   Then they put in Hopper 3. Now it feels like it is on fire and shuts down.  So bad we have a case manager.  Next is Direc Tv.  No one can help

1 Reply

Re: Hopper shuts off

DISH Employee

This is definitely not the type of experience that we would want you to have with our service, Cmerohrer. Our Case Managers do everything that they can to find a permanent fix for the issues that you are having. I would absolutely recommend reaching to the Case Manager assigned directly to your account for further assistance. We would be happy to help in any way we can here as well. If you would like, don't hesitate to send us a Private Message. 

To send a Private Message: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039