Hey Chadt4141-Casting director, are you a company employee or something?? I have the Everything pack, I am charged $137.99 monthly for that pkg which includes all the premium movie channels. I was charged $137.99 for the 10/15/18-11/14/18 period, paid on 10/17/18 and I did not have HBO or Cinemax from 11/1/18-11/14/18 for that period. The next month I was charged $137.99 for the 11/15/18-12/14/18 period, I received a $11.67 credit dated 10/31/18 on that bill and the bill was paid on 11/17/18. So I’m hoping the $11.67 credit was for the previous period (11/1/18-11/14/18) and if that is the case, I still paid in advance on 11/17/18 for service I don’t have.
No deary, we are all getting screwed. You screw over the loyal customers by constantly raising our rates and now you are screwing over everyone by allowing this black out to take place. Enough with placating your customers...Solve the **bleep** problem and give us FAIR and DECENT pricing.
Summermoon50, I would be happy to double check on your billing to make sure that the adjustments for HBO and Cinemax on your account were correct. Just send us a Private Message with the phone number and 4 digit Pin on the account so we can access that information. https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039