It seems every month for the past 3 months ther are problems with dish apps: 1. double signin 2. Can't verify (information given is actually correct) and you were actually in the account just minutes before. The online account saying the same thing. You know you have an account and you know your information. So you try to set up again and it says there is an account. Is it you or their system. Frankly I say it's their systems for which each time called you get they are having a problem. You don't have time to wait and they don't give an approximate time when. What are you supposed to do?