Hello Jjones2201. We know it can be very frustrating to not be able to view live TV or the guide on your Firestick. If you'd like to send us a private message, we'd be happy to pass this along to our Engineering Team. Here are -step-by-step instructions on how to send a PM https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039
We definitely want to look into this concern with your Android TV.
The steps to send a private message are:
1. Select the envelope in the top right corner of the page (it will be next to your avatar).
2. Once on the 'Private Messages' page, select 'New Message'.
3. In the 'Send To' field, type in the name of the user you would like to send a private message to. Once you start typing a name, suggestions will auto populate.
4. Once you compose your message, select 'Send Message' at the bottom of the page.