Buffering and picture quality issues with fire stick

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Buffering and picture quality issues with fire stick

mcgrew77
Character Actor

When using the dish anywhere app on my fire stick, I have constant buffering issues with the spinning circle in the middle of the screen.  The picture quality is also not the best, definitely not 1080p, it’s grainy.  My internet connection is fine, I know that is not the issue, I have no buffering issues when I mirror from my IPad (although the picture quality is still not good).  Any ideas as to a solution?

3 Replies

Re: Buffering and picture quality issues with fire stick

DISH Employee

I hate to hear you are having problems with your service. I want to help get this resolved as soon as possible. Can you please send me a private message with your phone number and 4 digit security code so I can access your account?

Re: Buffering and picture quality issues with fire stick

mcgrew77
Character Actor

How do I send a private message?

Re: Buffering and picture quality issues with fire stick

mcgrew77
Character Actor

Never mind, I sent you a private message