$300 gift card

cancel
Showing results for 
Search instead for 
Did you mean: 

Re: $300 gift card

Maggiemae
Character Actor
$100! We were promised a $300 gift card Why are they saying $100 credit now?

Re: $300 gift card

DISH Employee

Hey, Maggiemae! If you would like to send us a private message here, we'll be happy to review your account.

Re: $300 gift card

Maggiemae
Character Actor
WHO do I private message?

Re: $300 gift card

Maggiemae
Character Actor
I kept my code! Have called 3 times now Was offered a $100 credit on bill. I said no I was promised a $300 gift card Big difference! I have given THE CODE so much I almost have it memorized but they never put it on my account!!!

Re: $300 gift card

DISH Employee

I am sorry to hear that, Maggiemae. I understand you're frustrated, I would be frustrated as well if I were in your place right now! However, there's nothing else I can do, the form has been submitted. The only other option at this point is to talk to our Senior Resolutions Specialists who you can reach here: 866-240-2347

Re: $300 gift card

Maggiemae
Character Actor
I did call. Guess what no record code was ever entered!

Re: $300 gift card

DISH Employee

The Senior Resolutions Specialist is the highest office you'll be able to reach, if anyone can do anything about this they would be able to. 

Re: $300 gift card

Maggiemae
Character Actor
“If anyone can do anything about this” If we were promised this, the code was given multiple times Why does it seem we are asking for something we were not promised? When it comes to paying my bill can I call and say “If I can pay this I might!”

Re: $300 gift card

DISH Employee

I know you're upset about this, but I cannot do anything further. I've referred you to the highest department you can reach for further assistance.

Re: $300 gift card

srbentley05
Character Actor

the newest one i got was they finally sent me the gift card after i went to a higher up. Then he said he was going to take a credit off of my account. Then they are now charging me for that credit. I have never heard of such a thing.

So everyone be aware and watch your bills because there might be a charge that should not be there. It was a surprise when i saw that one.